New Find A Doctor Website

August 29, 2011 at 7:45 am 3 comments

Friday night, we at Tufts Health Plan released a major upgrade to our Find A Doctor website.  We’ve been working on this project for a while, and I’m really excited about this launch:

  • Clean and simple user interface
  • Clear plan selections to help members identify which doctors are in their plan. Even simpler, members can use their member portal login to automatically select their plan.
  • In-depth comparisons
  • Broad array of criteria for members to narrow search results to those doctors who best fit their personal needs
  • Directories which can be emailed or faxed

Many of the upgraded features reflect how our products have evolved in recent years; specifically the wide variety we offer and the membership growth of deductible plans and tiered plans, where members’ cost-share can differ by doctor.  It was important to provide more robust features to help members best use their plans.

We partnered with Prism Services Group to develop the website, and we could not be more happy with them.  Their team was thoughtful and creative every step of the way, and I think it’s reflected in a great website.

From a personal standpoint, I learned a lot during this project and that will be the subject of another post.  (One side effect of this project has been a paucity of posts here) For now, any feedback you have about our new Find A Doctor website would be highly appreciated.  If you can take a minute or two, visit http://tuftshealthplan.prismisp.com and shoot me a note at grossad (at) yahoo (dot) com or post a comment below or on Twitter to @AdamGross.

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3 Comments Add your own

  • 1. facebook mobile  |  September 23, 2011 at 7:08 pm

    Nice post about New Find A Doctor Website « Directing Websites || Adam Gross. I am very impressed with the time and effort you have put into writing this story. I will give you a link on my social media blog. All the best!

    Reply
  • 2. brimyn1 (@brimyn1)  |  October 12, 2011 at 10:39 am

    Congratulations Adam. I really like the ability to filter the result set and quickly compare.

    Reply
    • 3. agross  |  October 12, 2011 at 11:00 am

      Thanks for checking out the website and commenting! I appreciate the kind words.

      Reply

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Greetings

My name is Adam Gross.

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The opinions expressed here are my own, and not those of my employer, Tufts Health Plan.

For Tufts Health Plan members: login to My Tufts Health Plan for plan information, claims, and tools to keep you healthy. We'd love to hear your feedback - email me at grossad at yahoo com.

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